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 Viewing real-time snapshots of departmental and company performance through Maximizer CRM dashboards, executives and managers can adjust tactics or resources quickly. Pre-defined key performance indicators (KPIs) make insight highly visual and easily interpreted.
- Quickly recognize trends and performance patterns across all customer-facing teams by continuously monitoring KPIs such as value and status of forecasted sales, daily service incidents, and campaign response
- Get a big-picture perspective by combining existing dashboards into one overview specific to each person or each role
- Personalize dashboards to display the metrics most relevant to individual managers – choose from a set of pre-defined KPIs
- Easy drag-and-drop dashboard page provides choice of various indicators to monitor sales and customer service staff performance
- See KPIs for sales and customer service at-a-glance with Vista Dashboard Gadgets
- Identify outstanding issues that need attention by automatically alerting executives when a metric reaches a critical high or low value
- Drill down to Crystal Reports for deeper analysis
Phone 1-800-804-6299 or e-mail for more information or to request a demonstration. |
